Terms & Conditions



In this agreement the following terms shall have the following meanings:

“Supplier”      means Core Merchandise, a subsidiary of Crazy Horses Ltd “Buyer” means customer of Core Merchandise

“Account”        means collectively the personal information, Payment Information and credentials used by Users to access any communications systems on the Web Site;

 “Conditions” means the paragraphs 2 to 22 set out below.


(a) No order shall constitute a contract between the Supplier and the Buyer until accepted by the supplier. Unless otherwise expressly agreed in writing by the Supplier any quotation, offer or acceptance of any order by the Supplier shall be subject to these conditions.

(b) In the event of a conflict between these Conditions of Sale and any trading conditions of the borrower these conditions shall prevail despite any stipulation to the contrary in any such trading conditions of the Buyer.

(c) We reserve the right to make changes to these Conditions at any time and the buyer will be subject to the conditions in force at the time an order is placed.


The Supplier reserves the right (which the Buyer accepts) to vary without notice to the Buyer the price of any goods comprised in any acceptance order or contract prior to delivery to the Buyer. All prices quoted or accepted are exclusive of VAT and the contract price shall be such prices plus VAT at the prevailing rate.


(a) Payment is by pro forma unless credit facilities have been approved.

(b) Payment on pre-approved credit accounts shall be made on the 30th day after invoice date. Credit facilities may be withdrawn without notice.

(c) Any accounts not paid in accordance with the Conditions contained herein will be subject to an interest charge of 8% over base per annum, payable on demand.

(d) The right is reserved to serve notice on the Buyer making time for payment of the essence and in default of the Buyer complying with such notice, to cancel the contract without prejudice to the right of the Supplier to claim damages and interest as above.


(a) We reserve the right to alter prices or detail or design illustrated at any time without notice.

(b) Any drawings, descriptions or illustrations contained in our catalogues or on our website are produced for the sole purpose of giving an approximate idea of the goods referred to in them and while every effort is made to describe goods accurately in the catalogues and website no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.

(c) You remain fully responsible for ensuring that all measurements, logos and/or graphics are correct and accurate. We shall in no way be responsible for any such errors or inaccuracies. By submitting you order to us, you undertake to us that you have the right or full permission to use any logos which are contained in your order specification. We shall in no way be liable to any third party for your unauthorised use of such logos or imagery and you hereby fully indemnify us against any such claim or liability



Samples will be charged at the standard rate + carriage charge of £9.95 + VAT. In the event that an order is placed for said products we may refund the sample cost excluding the delivery charge at our discretion.



(a) The goods supplied hereunder shall remain the absolute property of the supplier and shall be held by the Buyer in all respects as bailee until payment in full of any amount invoiced or due to the Supplier by the Buyer in any respect. If in breach of this provision any goods supplied are resold before the said payment in full has been made the Supplier shall be entitled to the proceeds thereof without prejudice to its claim for the remainder (if any) of monies due to it.

(b) During any period between delivery to the Buyer and the passing of the property in the goods, the risk of the goods shall be the Buyer’s and as bailee the Buyer shall keep the goods safely stored and separate from its own goods.

(c) If a buyer shall enter liquidation or have a Winding-up Order made against it or have a receiver appointed over its assets, income or any part thereof before the property in the goods has passed in accordance with this Condition the Supplier shall be entitled immediately after giving notice of its own intentions to repossess to enter upon the premises of the Buyer with such transport as may be necessary and to repossess any goods to which it has title hereunder.

(d) No liquidator or receiver of the buyer shall have authority to sell goods to which the Supplier has title without the prior written consent of the Supplier.


If the Buyer being a body corporate shall pass a resolution or suffer an Order of the Court to be made for winding-up or if a receiver shall be appointed or if the Buyer being an individual or partnership shall suspend payment, propose or enter into any composition or arrangement with its or their creditors or have a receiving order in bankruptcy made against it or them, then the Supplier shall have the right without prejudice to any other contract with the Buyer not to proceed further with the contract and shall be entitled to charge for work already carried out (whether completed or not) and for the goods and materials already purchased for the buyer such charge to be an immediate debt due from the Buyer.



Despatch shall be for the Buyers account and risk and the Supplier shall not be liable for any delay, loss or damage incurred in transit except any loss or damage caused by the negligence of the Supplier and the Carrier, this must be in writing so as to reach them within three days of the delivery and claims for non-delivery within seven days of despatch of the goods. All other claims must be made to the supplier within seven days of delivery. It is the responsibility of the buyer to inspect the goods in their entirety at the time of delivery to ensure the goods are as per the specification ordered and for any damage whatsoever. In addition for goods supplied from overseas any dates quoted for delivery are approximate only and the seller shall not be liable for any delay in delivery of the goods caused by a factor beyond the Suppliers reasonable control.


(a) In the absence of receipt of adequate forwarding instructions within fourteen days after notification to the Buyer that the goods are ready for despatch the Buyer shall forthwith take delivery at the Supplier’s premises or arrange storage on behalf of the Buyer and all charges for storage shall be for the buyers account. Insurance, transport or demurrage and any incidental expenses (including the Suppliers own charges and expenses) shall be for the account of the Buyer. In such case the goods shall be invoiced on the date of commencement of storage and for the purpose of payment or public liability hereunder the goods shall be deemed to have been delivered.

(b) The Supplier shall be entitled to revise the delivery date if circumstances beyond its control prevent it keeping to the same. The liability of the Supplier for late delivery shall be limited to the Buyers actual loss not exceeding the value of the goods.

(c) The Supplier shall not be liable for damages for non-delivery or late delivery unless a claim in writing is received by the Supplier within seven days of the date of invoice advice note.

(d) The Seller reserves the right to deliver quantities of bags which vary from the quantities ordered by the Buyer by plus or minus ten per cent of this amount ordered and the quantity so delivered shall be accepted by the Buyer in satisfaction of its order and shall be paid for by the Buyer at the contract price.

(E) Where the Supplier has to make a delivery under the contract to a specific destination within a specific delivery date the Supplier shall at its absolute discretion be entitled to use Courier Carriage to perform the terms of the contract and there maybe a charge for this service subject to the discretion of the Seller.

(f) Time for delivery of the goods shall not be of the essence unless agreed and confirmed in writing by the seller in advance.

(g) Special Carriage by express courier (i.e. DPD, TNT/Pallet Express or suchlike) shall be at the Suppliers discretion, where required to expedite performance of the Contract.


The Buyer shall inspect the goods immediately on delivery and shall within three days of such delivery give notice in writing to the Supplier of any matter whereby the buyer alleges that the goods are not in accordance with the contract or the goods are damaged. If the Buyer shall fail to give such notice those goods shall be deemed to be in accordance with the contract and the Buyer shall be deemed to have accepted the goods.


Whilst every endeavour will be made to supply material in accordance with the quality of any samples submitted or quoted for the contract, this contract is not a contract of sale by example. Products displayed on our website are for display purposes only.


The Supplier shall not be held liable for any loss or damage or delay in execution of the contract for frustration of the contact caused by any of the following, namely: –

(a) Strike or lockout of the workman or other labour disputes.

(b) Accidents not caused by the negligence of the Supplier.

(c) Variation of the specification by the manufacturer of the goods subject to the orders.

(d) Force majeure including any act of God or war, invasion, riot or civil commotion.

(e) Act of Parliament or Rule of Order made with the authority of Parliament.

(f) Any other circumstances beyond and outside the control of the Supplier.
And no delay in delivery thereby caused shall entitle the Buyer to cancel any order or refuse delivery.


No employee or agent is authorised to make any representation or warranty or to vary any of these terms and conditions.


No condition or warranty is to be implied as to the merchantable quality of the goods ordered or as to the suitability for any purpose whether known to the Supplier or not and no responsibility can be accepted by the Supplier for any consequential loss arising directly or indirectly out of the goods supplied by it.


 The Customer acknowledges that the Supplier places particular reliance upon the provisions of these Conditions and in addition to any other remedy available to the Supplier, the Customer irrevocably and unconditionally agrees to indemnify the Company and its employees and agents in full and on demand and keep them so indemnified from and against all claims, demands, actions, proceedings and all damages, losses, costs and expenses (including legal and other professional advisers’ fees and all economic loss whether direct or indirect (including loss of profit, future revenue, reputation or goodwill and anticipated savings)) which are made or brought against or incurred or suffered by any of them directly or indirectly and whether wholly or in part resulting from the matters listed below whether or not such losses or the consequences of the matters listed below were foreseeable at the date of the entering into of this Contract and this indemnity shall cover all consequential and indirect losses suffered by the Company and its employees and agents and they shall have no duty to mitigate any such loss:

(a) the provision of the Products and/or Services by the Supplier in accordance with the Customer’s designs, drawings, specifications or other data or information furnished or instructions given by the Customer;

(b) where Products and/or Services are provided by the Supplier in accordance with the Customer’s designs, drawings, specifications or other data or information furnished or instructions given by the Customer, any claims that any patent, trade mark, design, copyright, design right, confidential information or other intellectual property or other exclusive right of any third party has been infringed through the provision of the Products and/or Services;

(c) any breach(es) by the Customer of its obligations under the Contract;

(d) any breach(es) by the Supplier of its obligations under the Contract or

(e) any other act or omission (including, without limitation, negligence) of the Supplier, its employees and agents in excess of the liability assumed by the Company under the Contract; and/or any claim(s) that the Products which the Supplier has produced for the Customer in accordance with the Customer’s instructions contain illegal or defamatory material.

The Buyer shall indemnify the Seller against any loss in respect of any demands, claims, costs or expenses whatsoever arising out of any illegal, libellous or other matter printed for the customer or any infringement of copyright, patent or design.


When supplying bags the Supplier reserves the right to vary the gauge and size of materials supplied from the specification ordered by the Buyer as follows:

(a) Deliver quantities within a ten per cent margin of those specified rising to twenty percent margin for polythene and Kraft orders where the quantity order is below ten thousand, for which the purchaser shall pay pro rata

(b) Vary the thickness of the material quoted within a ten per cent margin.

For other products the following terms are offered:

 (a) Vary the Buyer’s specification as to shade provided that the colour specified by the Buyer shall be delivered.

(b) Vary the Buyer’s specification as to size within a five per cent margin, whether larger or smaller.

(c)  i) Vary the Buyer’s specification as to the contents of boxes and packs
    ii) There will be a 5% differential permitted in the case of low content boxes or packs i.e.     those specified to contain less than 200 items and a 7.5% differential permitted in the case of high content boxes or packs i.e. those specified to contain 200 items or more.

(d) There will be a 1% tolerance permitted, for up to 5000 pieces and 0.5% thereafter, in the case that small defects, for whatever reason, occur. The supplier reserves the right not to reprint, replace, discount or refund in these instances.


(a) The Supplier undertakes to obtain for the sole account of the Buyer any Artwork Origination and alterations together with the Printing Plates/Screens and other forms of origination used and subsequent replacements thereof, entirely at the Buyers cost.

(b) The charges for so doing are due and payable at time of order by the Buyer whether the seller performs any further Supplying contract in relation thereto or not.

(c) Any default in suitability for the purpose of these items whether known to the Supplier or not shall not be the responsibility for any consequential loss or damage arising directly or indirectly out of the goods supplied by it.

(d) Special Carriage by express courier (i.e. DPD, TNT/Pallet Express or suchlike) shall be at the Suppliers discretion, where required to expedite performance of the Contract.

(e) All customers artwork and printing plates are stored free of charge for a maximum of four years, from the last date of use. Thereafter these items may be destroyed.


The buyer shall have the right to cancel any purchase order by giving notice to the supplier in writing at least 7 days prior to delivery date. The buyer shall pay the supplier for all the work in progress, shipment costs, disposal costs and loss of profit at the time of such cancellation, upon delivery, if required, of the same to the buyer and the buyer’s liability shall be strictly limited to these costs.

If the supplier shall be unable to fill any portion of a purchase order within 7 days if produced in the UK, otherwise 1 Month if produced outside the UK, of the delivery date stated in such purchase order, the buyer shall have the right to cancel such purchase order, and shall not be liable for any costs or damages to the supplier with respect to any work completed or in progress under such purchase order.


The Acceptance of a buyers purchase order does not mean the acceptance of any of its clauses or conditions. Clauses and conditions must be agreed in writing prior to any purchase order being placed. The supplier will not accept any claim for breach of any conditions or clauses which have not been agreed in writing prior to the purchase order being placed.


The Supplier reserves the right within these terms of the Contract to supply goods from any source or country of origin deemed suitable by the Supplier without notification or declaration to the Buyer.

22. LAW

These conditions and the Contract shall be subject to and construed in accordance with English Law.